Frequently Asked Questions

Each size of nest box below.

Up to 20 Hens - Small Nest Box

Up to 32 Hens - Medium Nest Box

Up to 45 Hens - Large Nest Box

Up to 75 Hens - X-Large Nest Box

Hens usually have no issue figuring out how to use the nest box. These 4 temporary tricks usually do the trick!

1. Lower the nest box to a couple inches off the ground.

2. Put a little bit of straw and/or wood shavings on top of the nest pad. 

3. Tape open/up the red curtains.

4. Place a fake egg inside the nest box. 

Combining all 4 of these tips for 2 weeks will usually resolve the issue. Take an additional week to slowly remove the straw, remove the tape and raise the nest box off the ground. 

We have found that it takes around 30 minutes - 1 hour depending on what size of Nest Box you get!

We recommend mounting your nest box roughly 30” off the coop floor.

Yes, your nest box will include everything you need such as:

1. Nest Pad

1. Hanger Set (for securing to wall)

1. Wooden Trainer Egg

1. Predator Lock Set

Yes, you absolutely can double stack your nesting boxes. Many of our customers do this. However, for larger operation (1,000 hens or more) we’ve heard of flocks choosing to lay in either the top or lower nest box (which can create over-crowding issues either of the nest boxes). But for smaller flocks you shouldn’t have any issues.

Ever wondered how we fit 45 Hens in a 48" box? Well here's how! 

Since HenGear nest boxes prevent overcrowding with the “Community Design” we are able to figure far more nesting space vs traditional divided nest boxes.

All HenGear nest boxes are considered a “Community Style”. Which means there are no dividers walls that you would typically see in traditional nests boxes (such as 2 hole, 4 hole, and 8 hole nest). Traditional divider walls are sadly outdated, because hens love to occupy nest holes that are already occupied with other hens. This can lead to hens overcrowding each other out of their individual nest holes. Overcrowding causes unnecessary stress and can even lead to injury to your chickens. 

Thankfully a community style nest box, by simply eliminating the traditional divider walls, drastically reduces the chances of overcrowding occurring.

Making sure the hens are not sleeping in the nest box overnight by raising the red roost bar after collecting is a good way to make the nest pad cleaner. By doing this, you should only need to clean the nest pad about every 2 months.

Clean your nest pad by soaking pad in a small tub of hot water with soap for one hour. Remove and water-spray clean before returning to nest.   

Our HenGear nest pads if properly cleaned and taken care of should last several years and even come with a 42 month limited warranty. If your pad is starting to spilt please contact the manufacture to make a warranty claim.

You can keep your eggs from freezing with one of our electric Heat Mats! They can raise the temperature inside the collection tray up to 20 degrees F. Click here to order!

Unfortunately, we do not make custom Nest Boxes. However, we would love to hear about how we could help improve the Nest Boxes! Email us at support@hengear.com.

Unfortunately, no the Heat Mat does not support solar power. It draws too much power for Solar Power.

Yes, all Nest Boxes come with their own set of Predator Locks.

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Buyer pays for return shipping.

We typically ship within 24 hours. We ship Mon-Fri.

Yes, we sure do! Just enter your address at checkout to see your shipping cost.

Shipping cost is calculated at checkout after entering your full shipping address.

We do offer free shipping on some of our nest box accessories - the will be clearly stated in the products description. 

Please email support@hengear.com to receive a freight quote for our chicken coops.

Email us at support@hengear.com to get a shipping quote for the 8x16 Chicken Tractor! Please include your full address and the quantity of your order!

Email us at support@hengear.com to get a shipping quote for the 20x48 Chicken Coop! Please include your full address and the quantity of your order!

Unless on backorder, our nest boxes typically ship within 24hrs of ordering.

Please click your corresponding link to see when yours will ship in the description of the product!

X-Large

Large

Medium

Small

We expect for the Auto Roost to be available sometime late March!